Pannon - Our stakeholders

Our stakeholders

The Pannon determines its stakeholders according to the impact what they can have at the company or how the operation of the company influences the given group.

The conversation between Pannon and its stakeholders is continuously deepening as the company and the groups of stakeholders in their own work also demand more and more the mutual conciliation. The different directorates organize meetings regularly or participate in forums where they have the opportunity to understand the opinion and requirements of the concerned groups. The table below shows the most important stakeholders and the conversation run with them and also the results of it.

Group of stakeholders	Why this relationship is important for Pannon?	The format of the conversation	Results
Owner Telenor As	We must meet the requirements of ethical, economical, environmental and social standards of the parent company.t This performance affects dfirectly the shareholders of Telenor group.	regular reports providing data
Employees	The success of the company depends on them.	Intranet portal there is a place at the portal reserved for opinion poll where the feelings and opinions concerning the actual subjects can be surveyed ; internal value creation (Internal Value Creation, IVC) study targeted the employees and its aim to improve the organization	Since 2008 each article of the portal can be reviewed According to the visit details the most often read contents are related to the internal organization change, benefits and internal evenets
Resellers	They represent Pannon toward Customers and the company acquire new customers via them.	Non-voice club” event two times a year due to present the new trends of the data-based communication Workshop in order to improve co-operation Day of resellers, charitable team building and training	It is revealed that there is a need to facilitate faster communication channels between the headquarter and vendors
Customers	The aim of the voice- and data-based services offered by annon is to improve their standard of living.	Satisfaction studies	See our 2008 year report about sustainable development
Suppliers	It is important that partners understand and agree the values and operational principles of Pannon.	vendor Forum organized by the Development Directory Directory of purchase also plan to organize similer program
Civil sphere	It is the target group of Pannon’ s activity and in the meanwhile is also a factor which determines, influences and forms operation.	Stakeholder study regarding the construction of the new office building
Community		In the subject of regulations there is a continuous conciliation with the authorities and ministries, Pannon volunteers an aktíive role in the non-govermental organizations which are running on telecommunication
Media	Pannon can reach the Hungarian stakeholders the most effective and regular way via the different organs.	Satisfaction survey targeted the colleagues of the press	The tour started in 2008 affects four county town until the end of the year The objective of Pannon is to improve far more localization in the communication which focuses the local demands and events thus it arises the interest of habitants living in the given county.

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Our stakeholders

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